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Dunkin’ Donuts complaint: NO CONDIMEMTS

Open 253 views Fast Food / Delivery

Filed 17 Sep 2020 by Jackie

On 9112020 I purchased coffee through the drive through. I do this every morning before I going to work. I like the taste of dunkin donuts coffee. I also pick up coffee for my co-workers. I always get them black and I get the sugar and cream on the side. When I asked for cream and sugar the guy who took my order told me twice no I couldn’t get that on the side and I had to ask why. He said they ran out of condiments and they was waiting on the truck. He said if I like they can add sugar and cream in the coffee. I asked if they can pour some cream in a small cup because the coffee wasn’t for me it was for my co-workers and I don’t know how much cream and sugar they use. He said NO twice and he said he would have to charge me for an additional cup. That really surprised me. I buy coffee every morning from Dunkin Donuts and it’s not cheap. I never had a problem at any store telling me NO I can’t get cream on the side. So that will be my last time at a Dunkin Donuts. I rather go to Starbucks the price of the coffee is the same as Dunkin Donuts and I get better treatment there. I’m not asking for free coupons or anything because I will not be coming back anymore to the restaurant.

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