Filed 17 Sep 2020 by Jackie
On 9112020 I purchased coffee through the drive through. I do this every morning before I going to work. I like the taste of dunkin donuts coffee. I also pick up coffee for my co-workers. I always get them black and I get the sugar and cream on the side. When I asked for cream and sugar the guy who took my order told me twice no I couldn’t get that on the side and I had to ask why. He said they ran out of condiments and they was waiting on the truck. He said if I like they can add sugar and cream in the coffee. I asked if they can pour some cream in a small cup because the coffee wasn’t for me it was for my co-workers and I don’t know how much cream and sugar they use. He said NO twice and he said he would have to charge me for an additional cup. That really surprised me. I buy coffee every morning from Dunkin Donuts and it’s not cheap. I never had a problem at any store telling me NO I can’t get cream on the side. So that will be my last time at a Dunkin Donuts. I rather go to Starbucks the price of the coffee is the same as Dunkin Donuts and I get better treatment there. I’m not asking for free coupons or anything because I will not be coming back anymore to the restaurant.
A charge from Dunkin' you do not recognize? What DD/BR on a bank statement means
Report
Discussion
0 comments
No comments yet. Been through something similar with Dunkin’ Donuts? Start the discussion above.
More Dunkin’ Donuts complaints
View all 113Wrong thing added to my extra large coffee order
Each Sunday morning, we stop at the Dunkin Donuts drive-through on West Fourth Street in Lewistown, PA. My order is…
Service from the App
I work 5 to 6 day a week. every morning I order Cappuccino with Skim milk medium lately, on my…
Staff Rude and talking to me in very unprofessional way
I just got home from Dunkin and when i was there i order 2 coffees and 3 bagels. When they…