Dunkin’ Donuts complaint: Staff Rude and talking to me in very unprofessional way

I just got home from Dunkin and when i was there i order 2 coffees and 3 bagels. When they gave me the drinks i asked for a tray holder and the lady told me that she cannot give me one since they are for only 3 drinks and up. It was very shocking to me since i have always gotten a tray holder when ive asked in the past.
Then i was asked to parked while they were making my sandwiches so they can attend to the cars behind me.
I was parked for about 15-20 mins until my 2 bagel sandwiches were brought to my car. At this time i looked at what was brought to me and they were bagels i did not order.
My order was 2 Plain bagels toasted with butter, ham and cheese.
After waiting they brought me 2 bagels with bagel egg and cheese.
When i told the Dunkin worker she has brought me the wrong order she said I cannot take the sandwiches back so i said that fine but i would like the food that i paid for and ordered.
She went back inside for 10 mins and came back out and asked me for the receipt and i told her that i never got the receipt it wasn’t given to me at the window. She just walked away upset.
The Dunkin employee that was dealing with this started to get very upset at me. Which was not okay because i didn’t do anything wrong. I came to order food like i normally do and get a lot of attitude and treated badly by a woman upset at me for something she did incorrectly.
A Second Dunkin employee ended up coming out to my car and asked me what i ordered and she was polite and trying to resolve the issue. I told her what i got and she went back inside to make my food.
The Dunkin Employee that had an attitude with me then came out to bring me my food and threw the bag in my car window and walked away. She didn’t apologize or anything.
I have never had an experience like this at Dunkin which is why im filing a complaint. I have worked in customer service before and you need to be a peoples person also customer is always right.

I didnt get to see the rude woman name but i was there at 10 am on 91320 she was a Hispanic woman.
The Dunkin employee that came out and seemed to want to help me what an African American woman.
Hope this can tell you who the employees where because i have put the Date, time and location of where the incident happened.