Dunkin’ Donuts complaint: Wrong thing added to my extra large coffee order
Filed 19 Jun 2022 by Karen
Each Sunday morning, we stop at the Dunkin Donuts drive-through on West Fourth Street in Lewistown, PA. My order is always one extra large coffee with cream. For the past two weeks, I have been given milk in my order, not cream as requested. Since I live about fifteen miles from this store and do not drink my coffee right away because it is too hot, returning to the store is not an option. Do your employees not know the difference between milk and cream?? It is very annoying not to get what you ordered. If I wanted coffee with milk, I could get that at home.
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