DoorDash complaint: Order not delivered, refund refused

Name: Order not delivered, refund refused
Item: DoorDash
Rating: 1
Author: Erika

Open 17 Sep 2023 101 views Fast Food / Delivery

Filed 17 Sep 2023 by Erika

The driver marked my order as “delivered,” but it was never delivered and the driver admitted it. Doordash is refusing a refund.

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Case details

Status: Open
Company: DoorDash
Filed: 17 Sep 2023
Rating: 1/5
Desired resolution: Refund my money. I do not want a “credit” as I likely will never order from them again, I want a refund, I spent ~90 minutes on the phone with them asking and they blatantly refused.
Problem: Marked delivered but never delivered
About: food delivery

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