BrandsMart USA Complaint Sentiment: Neutral

Our sentiment meter has detected that BrandsMart USA complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with BrandsMart USA, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 23, 2024

BrandsMart USA complaint process

Do you have a dispute or had a bad customer experience with BrandsMart USA? Submit your BrandsMart USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of BrandsMart USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional BrandsMart USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about BrandsMart USA?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

BrandsMart USA complaints chart

We have received 4 complaints about BrandsMart USA over the last 12 months. The graph below shows a monthly breakdown.

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BrandsMart USA complaint statistics

Curious about BrandsMart USA's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

8
Total complaints
8
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 8 ratings

How to contact the customer service of BrandsMart USA?

Below, you will find the contact information for the complaint department of BrandsMart USA. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
305-624-5400
Contact form:

You can contact the customer service of BrandsMart USA by calling 305-624-5400. If you want to reach out to BrandsMart USA through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

BrandsMart USA reviews: (8)

Authentic experiences shared by our community for your benefit.

Damage

Complaint from Jcarci1029 on 11 November 2023 about BrandsMart USA.

Repair technician damaged my floor and put a dent on my new refrigerator. Was basically told oh well. Took over two weeks to get a technician out to replace the condenser in the first place causing all food (over 1000.00)... Read more

Comments: 0
Rating:

General manager

Complaint from Ronnieinfl on 11 September 2023 about BrandsMart USA.

My general manager on this is the third time. He has belittle me in front of customers. That was the fault of no not having a store manager come to my station to complete the necessary transaction. He insulted me... Read more

Comments: 0
Rating:

Customer service

Complaint from The lighthouse crew on 20 June 2023 about BrandsMart USA.

Upon checking out, I realized I didn’t have my Brands Mart card, I asked if I could still use my Brands Mart card and customer service asked me for my ID and for another credit card that I have and... Read more

Comments: 0
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Unresolved ice maker issue

Complaint from Mariela Garcia on 05 June 2023 about BrandsMart USA.

I have an LG refrigerator that the ice maker is not working. I called Brandsmart on February 7 to file a claim. I was given an appointment for March 1, 2023. The technician Eddy arrived only to say it needed... Read more

Comments: 0
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Scam practices

Complaint from SARES on 21 November 2022 about BrandsMart USA.

I purchased built in appliances from this company that were delivered 4 days ago. Salesman instructed me (multiple times) to open boxes and inspect product upon delivery, which we did while the driver was there. Shrink wrap was... Read more

Comments: 0
Rating:

crazy people

Complaint from walter cecchini on 09 December 2021 about BrandsMart USA.

wrong product....defective product....................waste of my time Read more

Comments: 0
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Not delivered on time.

Complaint from Warrantw3 on 08 November 2021 about BrandsMart USA.

We were told our refrigerator would be delivered between 1:30-4:30. Emptied our refrigerator and waited. Received a call at 4:00pm stating they wouldn't be here until 6:30-7:00!! Food is getting spoiled - wasted entire day waiting for them and who... Read more

Comments: 0
Rating:

Need Refund of INR 8K which I paid

Complaint from Vishal Sharma on 27 June 2021 about BrandsMart USA.

Dear Team, I have placed an order for One Plus 8Pro at that time they have promised that you will get the product delivered as well but now they are asking me to pay INR 36K to Brazil Customs which was... Read more

Comments: 0
Rating:

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