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BrandsMart USA complaint: Not delivered on time.

Open 275 views Consumer Electronics

Filed 8 Nov 2021 by Michael

We were told our refrigerator would be delivered between 1:30-4:30. Emptied our refrigerator and waited.

Received a call at 4:00pm stating they wouldn’t be here until 6:30-7:00!! Food is getting spoiled – wasted entire day waiting for them and who knows if they will be here by 7:00 – tracker says they are on 9 and we are 14 and it’s almost 5:00PM NOW!

This is to unexceptable! Last time we buy from Brand Smart! They should have called earlier to say they would be three hours or more late!

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