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Booking.com complaint: money taken out of my account

Open 94 views Hotels / Motels

Filed 7 Sep 2022 by hugh

the trevalyan hotel took out £828 , out of my account after i cancelled my booking. this was in the middle of july 2022, i still havent had a refund , booking.com keep bouncing the problem back to the hotel . i dont know how the hotel got my card details , and boooking.com have gone very quiet , its virtually impossible to gwt hold of them

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