Booking.com complaint: Double Charged for room

Name: Double Charged for room
Item: Booking.com
Author: Gary

Open 15 Jun 2021 182 views Hotels / Motels

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Filed 15 Jun 2021 by Gary

Complaint Reference No. 4583078
I booked one night On May 29 -May 30 , 2021
The one night rate was $151.42. which I paid with my Visa Card.
Upon checking my bank records , I was charged $151.42 $151.42
We checked in on time and checked out on time.
I was told to wait 14 days and file the complaint.

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

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Case details

Status: Open
Company: Booking.com
Filed: 15 Jun 2021
Desired resolution: Remove one $151.42 charge from my bank card
Problem: Charged twice for one-night stay
About: hotel room
At stake: $151.42

Progress

Filed
Company notified
Company replied
Resolved

15 Jun 2021 Complaint filed and published
15 Jun 2021 Message from Bizzy: we notified Booking.com about this complaint.

See all 336 Booking.com complaints

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