American Family Care Complaint Sentiment: Neutral

Our sentiment meter has detected that American Family Care complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with American Family Care, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

American Family Care complaint process

Do you have a dispute or had a bad customer experience with American Family Care? Submit your American Family Care complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of American Family Care.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional American Family Care complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about American Family Care?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

American Family Care complaints chart

We have received 2 complaints about American Family Care over the last 12 months. The graph below shows a monthly breakdown.

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American Family Care complaint statistics

Curious about American Family Care's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 7 ratings

How to contact the customer service of American Family Care?

Below, you will find the contact information for the complaint department of American Family Care. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-256-562-0850

You can contact the customer service of American Family Care by calling +1-256-562-0850. If you want to reach out to American Family Care through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

American Family Care reviews: (7)

Authentic experiences shared by our community for your benefit.

misdiagnosis

Complaint from AndreaM on 16 December 2023 about American Family Care.

I went to AFC as a walk in due to what I believed to be an infection from a naval piercing from 6 days ago. I explained symptoms started 3 days after the piercing and explained my symptoms. ... Read more

Comments: 0
Rating:

Discrimination

Complaint from Pebbles08 on 17 May 2023 about American Family Care.

Went there a week ago with a ear infection. Gave lady my insurance card she said what is this. I said Medicaid caresource. She said where you from . I told her Ohio. She threw up her hands no... Read more

Comments: 0
Rating:

diagnosis

Complaint from redshoezk on 29 September 2022 about American Family Care.

I went to the urgent care due to being exposed to covid from friends we traveled with. I expressed that they both had covid and I did have mile symptoms at the time and felt sick. They would not test... Read more

Comments: 0
Rating:

Privet rights

Complaint from Msdee1234 on 18 March 2019 about American Family Care.

Each time I visit this location in vestavia Alabama the little girl at the counter lay my and others ID on the counter were it can be viewed by others. Read more

Comments: 0
Rating:

Cheated out of $15.

Complaint from Ms. Stewart on 18 February 2019 about American Family Care.

I was forced to pay a copay before being seen by a doctor or nurse. I was told my copay would be refunded to me once American Family Care was paid by Humana. I was seen for a... Read more

Comments: 0
Rating:

AFC refuses to refund my $15 copay

Complaint from Ms. Stewart on 14 February 2019 about American Family Care.

I went to my local American Family Care on November 12, 2018. They required I pay the standard $15 copay, otherwise they'd not let me get beyond the locked door be seen by a doctor or nurse. After being seen... Read more

Comments: 0
Rating:

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