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American Family Care complaint: Cheated out of $15.

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Filed 18 Feb 2019 by Ms. Stewart

I was forced to pay a copay before being seen by a doctor or nurse. I was told my copay would be refunded to me once American Family Care was paid by Humana. I was seen for a Wellness Check a flu vaccine – each has no copay. It has been 3 months after numerous phone calls to Humana American Family Care billing I still have not been refunded my $15 copay.

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