CVS Health Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about CVS Health over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 16, 2024

CVS Health complaint process

Do you have a dispute or had a bad customer experience with CVS Health? Submit your CVS Health complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of CVS Health.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional CVS Health complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about CVS Health?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

CVS Health complaints chart

We have received 1 complaints about CVS Health over the last 12 months. The graph below shows a monthly breakdown.

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CVS Health complaint statistics

Curious about CVS Health's track record in addressing complaints within the Healthcare category? Dive into the all-time complaints data right here!

12
Total complaints
12
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 12 ratings

How to contact the customer service of CVS Health?

Below, you will find the contact information for the complaint department of CVS Health. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-607-4287
Contact form:

You can contact the customer service of CVS Health by calling 1-888-607-4287. If you want to reach out to CVS Health through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

CVS Health reviews: (12)

Authentic experiences shared by our community for your benefit.

rude and inappropriate tech

Complaint from mark7396 on 23 January 2024 about CVS Health.

as a long time customer I had questions for the lead tech, in the middle of our conversation another tech rudely interjected herself into our conversation and made matters so much worse than they needed to be with her smug... Read more

Comments: 0
Rating:

Unkept store

Complaint from cjfloyd44@aol.com on 07 January 2023 about CVS Health.

Upon entering the store, one is struck by all the litter lying on the floor. As you proceed to the pharmacy which is at the back of the store you can't help but notice all the shelves are in disarray.... Read more

Comments: 0
Rating:

My prescriptions

Complaint from tomwaits on 08 November 2022 about CVS Health.

I’m told my prescription will be ready at a certain time, it’s never ready. They push the time back over and over, sometimes days. I call and have to deal with the automated service, as soon as I ask to... Read more

Comments: 0
Rating:

Never answer phone

Complaint from Pissoff on 24 December 2021 about CVS Health.

Why do you wait over an hour for them to answer calls been waiting for them to pick up Read more

Comments: 0
Rating:

Quality of Vitamin C 1000mg

Complaint from dallen720 on 07 December 2021 about CVS Health.

I've been using CVS Vitamin C 1000mg for several years. The powder was in a round, orange package and was always a powder that was easily soluble in water. Over the past few months, the individual packaging has changed to... Read more

Comments: 0
Rating:

CVS does not answer the phone

Complaint from BethTina on 30 November 2021 about CVS Health.

My doctor tried to call in a prescription on 24 November, waited for a half hour and gave up. I have been trying to check on 2 prescriptions for the past 2 days and no one answers the phone.... Read more

Comments: 0
Rating:

Never answer's their phone!!

Complaint from Kernkee3 on 01 December 2020 about CVS Health.

I was on hold for exactly 57 minutes 30 seconds!! this is ridiculous, I live in a very rural area and about 25 minutes to this location and was wanting to know if the prescription was ready before I... Read more

Comments: 0
Rating:

Rude employees

Complaint from Marietay on 27 June 2020 about CVS Health.

I went to purchase meds at cvs and got to the counter and the cashier was a youn g white guy never said hello he doesn't have to but ask me for my cvs card o gace it he scanned... Read more

Comments: 0
Rating:

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