Zara complaint: They cant help the customer

Name: They cant help the customer
Item: Zara
Rating: 1
Author: Anna

Open 19 Jul 2023 75 views Fashion

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Filed 19 Jul 2023 by Anna

I returned my item wich i bought for the full price , but i got refund as sale price. Keep called to zara customer service but got zero help, customer service representative Ariana absolutely useless and cant answer any questions.Also was refuse to contact me to the supervisor or upper managment

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Case details

Status: Open
Company: Zara
Filed: 19 Jul 2023
Rating: 1/5
Desired resolution: Needs to get a full refund
Problem: Refunded sale price instead of full price
About: returned item

Progress

Filed
Company notified
Company replied
Resolved

19 Jul 2023 Complaint filed and published
19 Jul 2023 Message from Bizzy: we notified Zara about this complaint.

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