Filed 23 May 2022 by kevin
Because of the exploits of Mike Thomas, I have begun to cancel all services I now have through Xfinity. I canceled my alarm service, Xfinity Home, specifically because of Mike Thomas and his lies, bullying, extortionist and thuggish ways. To prove a point. After I canceled my Xfinity home, I needed to return the equipment. I live in Southaven, when I walked into the Olive Branch store, mike was at the guessed counter. I gave him the equipment to return, and he refused to except it. He told me I had to drive 22 miles into Memphis to return the equipment. I told him I was not doing that, I left the equipment on the counter and walked out. The security guard witnessed everything. Why is he still employed there after everything he took me through, are you kidding me? My name, Kevin Dickerson. 662-420-3022. Keeping employees like him lets me know you don’t give a damn about your company, and I want no part of a company that has employees like him. See previous complaint.
Report
Discussion
0 comments
No comments yet. Been through something similar with Xfinity? Start the discussion above.
More Xfinity complaints
View all 28Electrical Power surge causing damage to my house.
I Joseph Joblin, homeowner, asked for a technician to check my internet connections on Tuesday 9-13-2022. As he was in…
Fraud, Abuse, Incompitent Customer Service.
This is not about just one incident, it is about the overall capability and Customer Service attitude. Every time I…
Failure to service
On May 9: 2022 there was an outage at 8017 Gray Haven Rd, Baltimore Md. it was only supposed to…