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WestJet complaint: Didn’t get a boarding pass

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Filed 12 May 2024 by Garfield

On the 4/may /24 i was at the airport from 11: in the line when I reach customer service to check in they refused to use my card without trying it and told me to go and get cash so I went for cash return it cash and they said they can’t give me a boarding pass because they closed off and they still check people on in front of me so i asked why can I get a boarding pass.

They refused to answer me and walked away like no one is there,, and a few minutes after they came back to check on someone else and printed a boarding pass for them so i asked again why can’t you give me my boarding pass and let me go on the flight,,, they said I’m not the one that made that decision and they just walked away with out explaining nothing else to me?

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