WestJet complaint: Destroyed baggage

Name: Destroyed baggage
Item: WestJet
Author: Omar

Open 15 Jul 2022 125 views Airlines

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Filed 15 Jul 2022 by Omar

Baggage number YYC WS 68980 was completely destroyed by WestJet. The package was marked fragile and priority. Instead of placing it on our plane to Calgary and delivering it with us when we arrived, WestJet destroyed it and delivered it 3 days late in horrible condition. We lost $600 worth of fresh fish because of WestJet’s incompetence.

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Case details

Status: Open
Company: WestJet
Filed: 15 Jul 2022
Desired resolution: Reimburse us $600 for the cost of the package that was destroyed.
Problem: Fragile package destroyed and delivered late
About: shipped package
At stake: CA$600
Dealing with it for: 3 days

Progress

Filed
Company notified
Company replied
Resolved

15 Jul 2022 Complaint filed and published
15 Jul 2022 Message from Bizzy: we notified WestJet about this complaint.

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