Most Common Vistaprint Complaints and Tips

While Vistaprint offers a variety of printing and marketing services tailored for small businesses, complaint data from our community has flagged several recurring issues. Common complaints include significant delays in printing and delivery times, unresponsive customer service, and challenges with their website integration services. Customers have also reported instances of website removal without notice and failure to meet delivery promises, which can lead to additional costs and operational disruptions.

To avoid these issues, we recommend customers confirm all order details and set realistic expectations, particularly if timing is crucial. Regularly monitor order progress and maintain all correspondence and documentation in case you need to escalate any issues. If necessary, consider having a backup plan for critical services such as website hosting and ordering printed materials in advance to cushion against potential delays.

How and why file a complaint about Vistaprint?

Do you have a dispute or had a bad customer experience with Vistaprint? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Vistaprint.

Vistaprint Customer Sentiment: Neutral

Our sentiment meter has detected that Vistaprint complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Vistaprint, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 1, 2025

Vistaprint complaints chart

We have received 0 complaints about Vistaprint over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Vistaprint complaint: Waited 2 1/2 months for our product to be printed and still not received
Vistaprint complaint: Failure to deliver as promised - big cost!

Vistaprint complaint statistics

Curious about Vistaprint's track record in addressing complaints within the Office Supplies category? Dive into the all-time complaints data right here!

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Complaints resolved
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/10 6 ratings

How to contact the customer service of Vistaprint?

Below, you will find the contact information for the complaint department of Vistaprint. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-207-4955
Contact form:

You can contact the customer service of Vistaprint by calling 1-866-207-4955. If you want to reach out to Vistaprint through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Vistaprint: (6)

Helpful experiences shared by verified Vistaprint customers. Search, discuss and connect with other people in our community.

Closed Online Store

Complaint from KimberlyA on 21 September 2023 about Vistaprint.

I spoke with rep several months ago about the migration of my online store website, she assured me that the correct website would be migrated over when the time come she also noted on my account to make sure that... Read more

Comments: 0
Rating:

Website Integration

Complaint from Tammy the Tarotist on 06 April 2023 about Vistaprint.

I have been a customer of Vistaprint for 10 years for my website domain and builder. I was told that Vistaprint was integrating with Wix and that it would be an additional $10 a month to keep my website... Read more

Comments: 0
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Failure to deliver as promised - big cost!

Complaint from Kirk Adams on 04 March 2022 about Vistaprint.

Vistaprint promised to deliver to my home address my business card order today, which is what they promised and what I paid for. They then informed me it would be delivered tomorrow... I am flying tomorrow morning to Zambia... Read more

Comments: 0
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Removal of a charity website whilst in operation and under contract

Complaint from Hazel Davies on 19 July 2021 about Vistaprint.

Account No. 3772-0752-1845 - now closed. The website Vistaprint dismantled whilst the owners, Parents' Aid, were still using and paying for it! Since 2013 Vistaprint had hosted our website, www.parents-aid.org.uk (this was a domain name we purchased; the name Vistaprint allocated... Read more

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