I have paid for tickets with Virgin Trains 23rd December - 28th December for a return journey from London to Carlisle and I have not received a seat for the return journey. I have spent no end of time... Read more
Complaints about Virgin Trains
On this page you can see which complaints are submitted about Virgin Trains.
How to file a Virgin Trains complaint?
Whatever your complaint about Virgin Trains is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Virgin Trains complaint' button.
2. Describe your complaint in detail, and suggest how Virgin Trains should resolve it.
3. Submit your complaint directly to Virgin Trains and mention that you posted your complaint on Complain.biz
Statistics of Virgin Trains in the category Public Transport