Our sentiment meter has detected that Virgin Trains complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Virgin Trains, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Virgin Trains? Submit your Virgin Trains complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Virgin Trains complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 0 complaints about Virgin Trains over the last 12 months. The graph below shows a monthly breakdown.
Curious about Virgin Trains's track record in addressing complaints within the Public Transport category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Gillian Simpson on 23 November 2018 about Virgin Trains.
I have paid for tickets with Virgin Trains 23rd December - 28th December for a return journey from London to Carlisle and I have not received a seat for the return journey. I have spent no end of time... Read more
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