Vinted complaint: Wrong parcel in box
Filed 14 Sep 2023 by Bec
I ordered some boots for my daughter but when I opened parcel box it was obviously not boots. I took photos and left the parcel (not wanting to take something blatantly not mine). I pressed the ‘there is a problem’ button uploaded photos and described issue. Vinted have repeatedly not read my messages properly creating infuriating communication. They paid the seller, haven’t found the real parcel and keep fobbing me off with unclear messages. I am so disappointed with their system.
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