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Vinted complaint: Shipping labels not scanning

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Filed 16 Jun 2023 by Donna

I had a buyer who bought an item. I printed the label for In Post and took ot to the machine. It would not scan. Kept saying not recognised.
Never had this happen so I contacted my buyer and we agreed a different courier. Evri. Used a digital QR code instead this time.
Took it to the machine.
Still not working.
Took it to 2 different machines in case it was that was the issue.
Still not recognised.
Contact vinted who cannot explain and keep saying everything OK their end and use royal mail instead.
They take no responsibility and they are not investigating why this has happened.

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