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Vinted complaint: Refund request

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Filed 28 Jan 2024 by Marie

Three days ago, I was scammed by a seller. Realised it minutes after buying item as seller posted the item at midnight making me suspicious. No email from royal mail nor tracing details. Now, my money was released by vinted as apparently I have received the item. Usually, when I received an item, I click ‘Everything is fine’ or ‘I have an issue’. I have the impression that vinted does not release the money if I do not it from my end. Why was the money released and how come in our transcation convo– it was marked received right away without the usual ? Therefore, i am requesting my money refunded as this is clearly a fraud and since I paid Buyer Protection Fee, I am entitled for the protection of my purchase. Hoping to clear this issue. Thank you

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1 comment

  1. Denise

    I have had similar problem it was not possible to mark as an issue it just would not work they have released funds and I cannot get a refund they just keep sending me the refund policy

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