Filed 22 Jan 2024 by E
This is both an appeal against your decision and an appeal to you for clarification. Whilst using your website, I received a message from you stating I have multiple accounts and I believe this accusation to be incorrect. I have one user name and one account (as far as I am aware) linked to one bank account and that is all I have used. I do not understand why you claim I have multiple accounts and would appreciate evidence of your claim as I believe your assertion to be false. I am alarmed that you have closed my account so suddenly and have made an unfounded and unsubstantiated accusation against me (I believe this could be described as slander). I do not know what evidence I can provide to show that I am who I claim to be and have just the one account. I am willing to provide any documentation you require to find a solution. I very much look forward to hearing from you ly informing me exactly why you came to this decision and how to proceed in order for normal service to be resumed. You have my email and contact number which I had to provide when I joined.
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