Vinted complaint: No item No refund
Filed 27 Oct 2023 by Paula
Calvin Klein bikini top was ordered and paid for, said bikini top was to be delivered through yodel to a local shop but it never arrived. I went to the shop 3 different days and was told it was never there. I contacted vinted and was told to fill in a form and send back within 48 hours I did it straight away. As the package never arrived it was not picked up and I received an email from Yodel saying it was sent back to the seller. I contacted vinted again for my refund but was told it was under investigation. I have contacted them several times since to be told repeatedly it’s still under investigation….. It’s now been over a month and they aren’t even replying back to me now. I am simply being ignored.
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