Vinted complaint: Lost parcel
Filed 1 Dec 2023 by Jackie
I sold an item on Vinted and sent it, the buyer could not retrieve the item as they could not access the collection box. Vinted then cancelled the transaction, they then told me they had sent the parcel back to me which I never received. After several complaints to Vinted they continue to tell me to wait for the parcel as it’s in transit but that was over 6 weeks ago and still I have not received the item and Vinted refuse to compensate me.
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