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Vinted complaint: Issue with item sold

Open 81 views Fashion

Filed 31 Aug 2023 by Maisie

Hi there

I wish to dispute the decision you are making on my item which was damaged in transit but was packaged correctly by myself with giant fragile lettering printed all over the package. I even checked with the shop assistant in my local post office who ed my item was safe to send.

My feedback is immaculate. Every buyer is happy with their item and how it has been packaged. I have sent x4 cocktail glasses and a chandelier and no issues have been had with these. It is the courier that has damaged my item by either throwing it around or maybe even standing on it as it would have taken considerable damage to break into so many pieces. I wish to dispute your decision as I am now without item and money.

Please let me know what else I need to supply to get this resolved. I wish no longer to sell with Vinted until this is arranged.

Thanks

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