Vinted complaint: Fraudulent transaction and appalling customer service from Vinted
Filed 28 Jan 2024 by Melody
I recently sold an item on Vinted, the seller received the item and is claiming the item is not authentic. I have supplied numerous pictures of the authentic stamps on the item but Vinted have not been helpful at all. The buyer has an outstanding number of bad reviews for being dishonest and scamming other sellers. Vinted are now siding with this buyer and not giving me my money or my item back! I have lost out on both! It is completely unacceptable they are allowing this to happen. The buyer is lying and they are letting them get away with it again! I have emailed them numerous times asking them to file a formal complaint but they are not responding with any response except an automated one. I want to take legal action against Vinted as well as this buyer
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