Vinted complaint: Dishonest sellers

Name: Dishonest sellers
Item: Vinted
Rating: 1
Author: Tracey

Open 5 Oct 2023 62 views Fashion

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Filed 5 Oct 2023 by Tracey

Dishonest sellers selling me wrong items and damaged items, then Vinted taking the side of the sellers, telling me that I have to pay twice to receive the right item and to return the wrong item.

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Case details

Status: Open
Company: Vinted
Filed: 5 Oct 2023
Rating: 1/5
Desired resolution: Vinted should make sellers cover the cost of returns if the sellers send the wrong item or an item they have NOT ACCURATELY described.
Problem: Wrong items sent, buyer made to pay returns
About: secondhand items

Progress

Filed
Company notified
Company replied
Resolved

5 Oct 2023 Complaint filed and published
5 Oct 2023 Message from Bizzy: we notified Vinted about this complaint.

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