Vinted complaint: Appalling customer service
Filed 4 Oct 2023 by Kim
Posted parcel as advised by in house collections driver that was at the lockers at the time was having issues with locker door, the transaction was cancelled but advised by driver that it has been recorded on camera that I had posted item, called in post they said I would need to contact Vinted ,and I just kept getting a bot that cancelled the order so buyer didn’t pay ,and kept getting a bot tell me I hadn’t printed label off but I had , now I have no parcel to send ? But I am on camera putting g it in the locker amd nobody will help me
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