Vinted complaint: Absolutely shocking business activity.

Complaint from Down to Earth reviews reported on 12 January 2024 about Vinted

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My complaint:

VInted customer services is shocking! they need to be held accountable for the gross misconduct of staff and failures to provide ANY customer care. They take money from every single sale called Buyer protection but fail to meet any criteria for accountability of the sale either end. The seller is no more covered than the buyer. They employ staff who are rude and unaccountable and therefore refuse to engage. There’s no telephone, no clear complaints procedure. This business is heading for a massive lawsuit.

I have multiple screen shots of their questionable actions.

Suggested solution:

they should provide a proper complaints procedure in the first place. the whole operation needs an investigation.

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