Viagogo complaint: Justin Bieber ticket refund

Name: Justin Bieber ticket refund
Item: Viagogo
Rating: 1
Author: Bernardine

Open 2 Jan 2023 229 views Entertainment Company

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Filed 2 Jan 2023 by Bernardine

Justin Bieber cancelled his concert and I cannot get a refund for the tickets I purchased. Viagogo is saying that the concert is postponed and after multiple attempts, nobody is getting back to me.

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Case details

Status: Open
Company: Viagogo
Filed: 2 Jan 2023
Rating: 1/5
Desired resolution: Refund me my money
Problem: No refund for cancelled concert
About: concert tickets

Progress

Filed
Company notified
Company replied
Resolved

2 Jan 2023 Complaint filed and published
2 Jan 2023 Message from Bizzy: we notified Viagogo about this complaint.

See all 73 Viagogo complaints

Discussion

1 comment

Anyasiri 2 Mar 2023

In Bangkok Thailand Justin Bieber concert just cancel. I don't think I will get refund from Viagogo. Viagogo does not do their own regulations that will refund the money if the concert is cancelled.

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