Viagogo complaint: Refund for Justin Bieber Concert SA

Name: Refund for Justin Bieber Concert SA
Item: Viagogo
Rating: 1
Author: Zandile

Open 27 Dec 2022 110 views Entertainment Company

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Filed 27 Dec 2022 by Zandile

I purchased tickets in December 2021 for the Justin Bieber Concert in Johannesburg, and it was cancelled. I need my refund, viagogo wants some access code which does not exist. I just want my money. I have been sending them email without success

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Case details

Status: Open
Company: Viagogo
Filed: 27 Dec 2022
Rating: 1/5
Desired resolution: By refunding me the full R4502 that was paid on the 4th December 2021
Problem: Refund for cancelled concert not paid
About: concert tickets
At stake: 4,502 ZAR

Progress

Filed
Company notified
Company replied
Resolved

27 Dec 2022 Complaint filed and published
27 Dec 2022 Message from Bizzy: we notified Viagogo about this complaint.

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