Viagogo complaint: Fake Guns and Roses Tickets

Name: Fake Guns and Roses Tickets
Item: Viagogo
Rating: 1
Author: Lovelynne

Open 4 Nov 2022 157 views Entertainment Company

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Filed 4 Nov 2022 by Lovelynne

I bought tickets from their site and with less than a week to go- I have not received my tickets nor are they willing to offer a refund. The customer service is unsympathetic and completely refusing to help other than giving me automated responses. They refuse to the tickets are authentic. And they keep saying I will receive my tickets today but I have to wait. I have waited. I still haven’t gotten my ticket

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Case details

Status: Open
Company: Viagogo
Filed: 4 Nov 2022
Rating: 1/5
Desired resolution: Give me a complete refund.
Problem: Tickets not received, refund refused
About: concert tickets

Progress

Filed
Company notified
Company replied
Resolved

4 Nov 2022 Complaint filed and published
4 Nov 2022 Message from Bizzy: we notified Viagogo about this complaint.

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Wronged by Viagogo too?Make it sting!

Wronged by Viagogo too?
Make it sting!