VFS Global complaint: Refund

Name: Refund
Item: VFS Global
Rating: 1
Author: smriti

Open 4 Oct 2022 147 views Travel

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Filed 4 Oct 2022 by smriti

I need to file refund for my passport reissuance process (suggested by customer support from VFS) but there is no link to file refund. There is a mismatch between customer support suggestions and website interface.

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Case details

Status: Open
Company: VFS Global
Filed: 4 Oct 2022
Rating: 1/5
Desired resolution: provide way to file refund or help in correcting applictation
Problem: No way to file a refund request
About: passport reissue fee

Progress

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Company notified
Company replied
Resolved

4 Oct 2022 Complaint filed and published
4 Oct 2022 Message from Bizzy: we notified VFS Global about this complaint.

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