How to file a UrbanStems complaint?

Whatever your complaint about UrbanStems is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File UrbanStems complaint' button.
2. Describe your complaint in detail, and suggest how UrbanStems should resolve it.
3. Submit your complaint directly to UrbanStems and mention that you posted your complaint on Complain.biz

Flowers were anything but fresh when they arrived

Complaint from B. Scharringhausen on 09 May 2021 about UrbanStems in category Plants and Flowers

No amount of water would have restored them. Read more

Disgusting flowers

Complaint from Uetiger40@gmail.com on 09 May 2021 about UrbanStems in category Plants and Flowers

Flowers arrived for Mother’s Day that had broken stems, droppy leaves, brown blossoms and opened flowers that were brown at the bottom. Read more

Unprofessional

Complaint from TheWiseOwl on 18 February 2021 about UrbanStems in category Plants and Flowers

The owner of UrbanStems seems to have had a number of jobs, but not for very long. It also seems that the initial capitalization was borrowed, in other words no skin in the game'. Given my experience, the prices are... Read more

Frozen Flowers, Wilted Roses

Complaint from jackiewasserburger on 13 February 2021 about UrbanStems in category Plants and Flowers

I admit, it is really cold in WI right now--single digits. However, your trucks should have some heating systems set up for this. The flower bouquet I received from my daughter and son-in-law for Valentine's Day was FROZEN and the... Read more