UrbanStems complaint: Frozen Flowers, Wilted Roses

Name: Frozen Flowers, Wilted Roses
Item: UrbanStems
Author: Jacklyn

Open 13 Feb 2021 269 views Garden and Flowers

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Filed 13 Feb 2021 by Jacklyn

I admit, it is really cold in WI right now–single digits. However, your trucks should have some heating systems set up for this. The flower bouquet I received from my daughter and son-in-law for Valentine’s Day was FROZEN and the 6 roses wilted.

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Case details

Status: Open
Company: UrbanStems
Filed: 13 Feb 2021
Desired resolution: Refund their money or send them a free coupon for their next purchase. Their info: MIchael Bagguley Alise Wasserburger 23 Wood Haven Way Fitchburg, WI 53711
Problem: Bouquet arrived frozen with wilted roses
About: flower bouquet

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Filed
Company notified
Company replied
Resolved

13 Feb 2021 Complaint filed and published
13 Feb 2021 Message from Bizzy: we notified UrbanStems about this complaint.

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