UrbanStems complaint: broken stem scraped bark

Name: broken stem scraped bark
Item: UrbanStems
Rating: 1
Author: Peggie

Open 27 Oct 2020 262 views Garden and Flowers

Filed 27 Oct 2020 by Peggie

My Birthday gift arrived, and one stem was broken off and in the bottom of the box. The bark of the plant was scraped in several places.

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Case details

Status: Open
Company: UrbanStems
Filed: 27 Oct 2020
Rating: 1/5
Desired resolution: replace it. I do have pictures that I took with my phone however, I do not know how to send them. My children will be here over to my condo on the weekend and they will help me, if you want pictures.
Problem: Plant arrived with broken stem, scraped bark
About: gift plant

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