1800flowers.com Complaint Sentiment: Neutral

Our sentiment meter has detected that 1800flowers.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with 1800flowers.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

1800flowers.com complaint process

Do you have a dispute or had a bad customer experience with 1800flowers.com? Submit your 1800flowers.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of 1800flowers.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional 1800flowers.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about 1800flowers.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

1800flowers.com complaints chart

We have received 6 complaints about 1800flowers.com over the last 12 months. The graph below shows a monthly breakdown.

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1800flowers.com complaint statistics

Curious about 1800flowers.com's track record in addressing complaints within the Garden and Flowers category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 6 ratings

1-800-flowers customer service FAQ:

Why should I file a complaint about 1-800-flowers on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including 1-800-flowers. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold 1-800-flowers accountable for any issues you may have encountered.

What types of complaints can I file about 1-800-flowers on Complain.biz?

You can file any kind of complaint related to 1-800-flowers, such as late deliveries, damaged flowers, incorrect orders, poor customer service, incorrect billing, and any other issues that you may have experienced.

What are the most common complaints about 1-800-flowers?

According to our own complaint data, some common complaints about 1-800-flowers include:

  • Delivery problems: Many customers report late deliveries or flowers that arrived wilted or damaged. 
  • Customer service issues: Some customers report difficulty reaching 1-800-flowers customer service representatives or receiving unsatisfactory responses to their inquiries. 
  • Incorrect orders: Some customers report receiving the wrong flowers or arrangements. 
  • Billing problems: Some customers report unexpected or incorrect charges on their invoices or difficulties with refunds or returns. 
  • Communication problems: Some customers report a lack of communication from 1-800-flowers about their order status or delivery times.

Can I expect compensation or a refund if I file a complaint about 1-800-flowers on Complain.biz?

While we cannot guarantee compensation or refunds, filing a complaint may help ensure that your issue is addressed and resolved in a more timely and appropriate manner. 1-800-flowers may offer compensation or refunds as part of their resolution process.

How can I contact 1-800-flowers customer service directly?

After you have submitted your complaint through our platform, it always helps to notify 1-800-flowers yourself as well. You can contact 1-800-flowers customer service by phone at 1-800-716-4851, by visiting their website or through @1800flowershelp on Twitter.

How to contact the customer service of 1800flowers.com?

Below, you will find the contact information for the complaint department of 1800flowers.com. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-716-4851
Contact form:

You can contact the customer service of 1800flowers.com by calling 1-800-716-4851. If you want to reach out to 1800flowers.com through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

1800flowers.com reviews: (6)

Authentic experiences shared by our community for your benefit.

Never intended on doing the job

Complaint from Phil tsglirtr on 04 December 2023 about 1800flowers.com.

Accepted money for delivery of gifts with no intention on fulfilling the order. Sent message’s saying the order was being prepared and gave a delivery window. They never even started the order. Read more

Comments: 0
Rating:

10 Business Day Refund Process

Complaint from rrjasper on 25 September 2023 about 1800flowers.com.

Recently, I placed an order for two products. I checked the delivery date and one product was to ship a week later. I tried to cancel my entire order but was told no since part of the order... Read more

Comments: 0
Rating:

Promised refund check

Complaint from Riverkeeper1 on 30 August 2023 about 1800flowers.com.

My wife was charged twice to get orders to a friend. Promised three times they would send a check as a refund. They said they could not put the money back into her account that it came from. Charged for... Read more

Comments: 0
Rating:

Delivery

Complaint from Sweetjulezz1964@gmail.com on 18 August 2023 about 1800flowers.com.

I ordered birthday flowers for 08/17/3023 and the flowers were not delivered until 08/18/2023. So it was not a birthday gift then you disrespect me by returning $2.99 delivery fee. Safe to say you lost a customer. Very disappointed in... Read more

Comments: 0
Rating:

Mother's Day

Complaint from S. Irvin on 16 May 2023 about 1800flowers.com.

My son and daughter in law sent me a dozen tulips for Mother's day. When they arrived the leaves were wilted and none were opened up. I thought after I did the instructions they would perk up and open up,... Read more

Comments: 0
Rating:

1-800 Flowers

Complaint from Apache 17 rm@gmail.com on 12 May 2023 about 1800flowers.com.

Flowers to arrived and very poor condition. Requesting a full refund. Read more

Comments: 0
Rating:

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