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1800flowers.com complaint: Product complaint

Open 47 views Garden and Flowers

Filed 14 Sep 2024 by Patti

I spent over $532 on flowers today from 1800 flowers. I wanted to purchase a sympathy ribbon for a family member
I was not given an option to order a ribbon that said beloved MOMMY just mom or beloved mother. I called immediately to see if I could have customer service let me know if they could change out my ribbon. I was on hold on and off for over 30 minutes only to be told they could not help me. How can a company this size not have an option for a ribbon that said MOMMY instead of the ones that were available online.
My order number is w010059514443414

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