UPS complaint: staff lied to customer
Filed 11 Mar 2021 by robert
i have spoken to 2 reps at ups today , trying to cancel my order and whilst speaking to them on the phone, they hanged up on me. after trying to get through to them for over hour each call.
the collection has still not been cancelled and i am still trying to resolve this!!
i am very disgusted the way they spoke to me!! but also sounded as if the wasn’t really paying attention.
the members of staff need more training as they seemed very disrespectful!!
i am trying to cancel this collection as the driver never arrived and this was a very important package to be collected!!
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