UPS complaint: No Overnight Delivery

Complaint from Mike Az reported on 24 June 2021 about UPS

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My complaint:

I dropped off a package on 62221 at 3:57 pm to be overnighted to Ventress, La. Location is Boundless Shipping Gifts, 1511 Metairie Rd, Metairie. When I checked the status at 4:30 623, it only showed the label made the day before, not shipped. I called Boundless Shipping and they assured me it was picked up and should be out for delivery and the the driver had not updated the status. When I checked the status at 7:45, it showed as shipped and delivery by 7:00 pm June 24. So this was not overnighted and is unacceptable. This was meds my son needed that I was overnighting.

Suggested solution:

I dont think it can. It needed to be there by the afternoon of June 23! This was meds my son needed that I was overnighting and was not accomplished.

I would like to have my $30 refunded to me, since the overnight commitment was not met. Even so, I do not plan to use UPS again!!!!

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