UPS complaint: Missing delivery

Name: Missing delivery
Item: UPS
Rating: 1
Author: Lane

Open 29 Jul 2023 106 views Parcel Couriers

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Filed 29 Jul 2023 by Lane

We ordered a $600 mattress. It was delivered to a completely wrong address and no one is willing to take responsibility. We have called multiple times and keep getting transferred and hung up on. Someone clearly can’t do the job they are being paid for.

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Case details

Status: Open
Company: UPS
Filed: 29 Jul 2023
Rating: 1/5
Desired resolution: Refund our order or go pick up the mattress we paid for.
Problem: Mattress delivered to wrong address
About: mattress
At stake: $600

Progress

Filed
Company notified
Company replied
Resolved

29 Jul 2023 Complaint filed and published
29 Jul 2023 Message from Bizzy: we notified UPS about this complaint.

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