Uber complaint: Charged too much

Name: Charged too much
Item: Uber
Author: Kristine

Open 25 Sep 2021 187 views Public Transport

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Filed 25 Sep 2021 by Kristine

I understand a few bucks more when demand is high, I get that – but to DOUBLE it!?! WOW!! That’s insane. I was so pleased with your services, but to DOUBLE my price. I really want to keep using you guys but you broke my wallet tonight. I can’t tip with prices like that.

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Case details

Status: Open
Company: Uber
Filed: 25 Sep 2021
Desired resolution: Don't double your prices when there is high demand. I understand a few bucks, that's reasonable.
Problem: Surge pricing doubled ride fare
About: ride fare

Progress

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Company notified
Company replied
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25 Sep 2021 Complaint filed and published
25 Sep 2021 Message from Bizzy: we notified Uber about this complaint.

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