Uber Eats complaint: did not receive my order but driver said he cancelled because he could not find address
Filed 27 Jun 2022 by Colin
I ordered Mcdonalds delivery through Uber Eat. I watched the order being driven to my house but it stopped on the main road and did not come into my close. It was supposed to be delivered at 4.15pm on 25th June 2022, I noted that the driver had delivered to my house several times so he knew my address. I waited inside a my children stood on the door step as they get excited and wave to the driver. Nobody phoned me or left a message and the next time I looked at my phone it said my order had been cancelled. I tried to get a refund but they said that they the driver followed all the procedures and that NO refund is due. I can not believe in this day and age that people can get away with taking money so easily from innocent people. I followed the correct procedures so how come I can not get a refund.
Report
Discussion
0 comments
No comments yet. Been through something similar with Uber Eats? Start the discussion above.
More Uber Eats complaints
View all 737Wrong order received
I received the wrong order on 2806. The driver passed me my order for me to get back into my…
Rude Driver
I placed an order for a MacDonald’s Delivery 26062022 – and received a very unprofessional response from the driver. Eventually…
Taken money from account
I ordered some food from El Quacca in Clacton over a month ago via Uber Eats. Due to a location…