My complaint:
An employee by the name of Robert Lee was abusive to me and called me a cunt in front of passers by and has been racially abusive to my wife by calling her a Paki and has a police caution.
Suggested solution:
If you like to employee people like him keep him on your books. If you respect culture and diversity and want a good reputation. Then do not continue to hire him, this is gross misconduct and grounds for a disciplinary meeting. Speak to Merseyside Police for further details. He also smokes cannabis so could cause an accident whilst under the influence.