Complaint: Food never arrived, no credit given

on 20 February 2021 about Uber Eats in category Fast Food / Delivery / Takeaway

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My complaint:

I had ordered food through Uber Eats. Delivery got cancelled in the last minute with no sent. I found out only by going to app again. Till date no credit given back, contacted Uber Eats several times. Each time I get same ridiculous machine generated message.

0 0 vote
Justified complaint?

Suggested solution:

Give credit double the amount of order, one for cancelling the order in the last minute and other for failing to give credit for the order never fullfilled.

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