Turo complaint: Inflexible with changes to trip schedule
Filed 13 Jun 2023 by Ken
I had to change the dates of my planned Turo trip and try to return my car early earlier than planned. When I requested from the host a change he refused three times then I contacted the helpline and they just said they’re sorry they can’t make him accept the new return date. I feel it is unreasonable to make it impossible to change the date that you rent a car. This is not normal car rental restriction. I am requesting a refund of my rental charge due to returning the car over a week early
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