Turo complaint: Turo refuse my request to withdraw the account credit which was the result of compensation.
Filed 6 May 2023 by Raisa
I was awarded compensation from Turo UK after I rented a car in the UK which had 4 illegal tyres. A garage replaced the tyres and noted the car was extremely dangerous and should not have been on the road. I was given a very modest partial refund which appeared as credit on my Turo account. Turo are refusing to let me withdraw the resulting credit to my personal account. They say I must spend it with them or lose it.
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