Turo complaint: Late return charges extremely high

Complaint from Evelin Cartagena reported on 29 May 2023 about Turo

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I rented a car for a week. I was running late from work and returned the car a day late since I would get charged the day anyways. The first time it happened that way and I was charged about 60 extra. Well. Upon returning the car the host, (Joshy)Jorge Medina from Genuie Auto Shop, told me it wouldn’t be more than 60 as well. When I got home and checked my account it showed 153.73 for late return which I think is ridiculous and unfair.

Suggested solution:

They should have charged the usual daily rental of about 60 maybe even 70 I can accept but 153.73, no way!

Turo complaint Late return charges extremely high
Turo complaint Late return charges extremely high
Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments