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Tripmonster complaint: Unfortunately booked through Trip Monster

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Filed 6 Oct 2022 by Bossie

I have unfortunately booked through Trip Monster.
The name says it all.
I tried to cancel the ticket of one passenger that got injured, but there is no way to establish any contact with them. The only service was when taking payment from my credit card and that is where it ended. You can selected any enquiry and you just get an automated reply that does not resolve your problem. If this was not enough 3 of our 6 legs of the flight was cancelled. Would certainly never no why or how because there is absolutely no lines of communication. You just get directed to My Trip website which is totally useless. Avoid them at all cost!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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