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Trip.com complaint: Airline cancelled flight, and trip.com is not changing my flight (been 2 weeks)

Open 89 views Travel

Filed 2 Oct 2022 by George

I booked a trip through trip.com on Turkish Airlines. The airline later cancelled my return flight, and I was asked to select a different flight. Every time I select a new one the change request fails or encounters a problem and it never goes through.
I have been in this situation for over 2 weeks and every time I contact them they tell me to rest assured that it will be resolved within the next 4 hours.
I need this to be resolved ASAP. My flight is in 4 days.
I wish I could provide a ZERO or a NEGATIVE star review but unfortunately the minimum is 1 star.

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