Filed 28 Sep 2021 by Michael
After 8 years Tracphone decided I needed a new phone. Fine. I ordered one and activated it through their web-site. However, my original number was changed to a new number. I did not authorize this and this has caused some very serious problems. I needed to kep my previous number, and still do. Also, I had 957.40 minutes available on my old phone which was not transfered to my new phone. This is called theft and TracFone is no better than any of the other RIP-OFF cellular companies. Just lie, cheat and steal their way through to profits and to hell with the consumer. I filed a complaint direct with TracFone and requested support but that never happened. America keeps getting deeper into shit. Thank you,
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